Ontario Northland goes live with Betterez for Polar Bear Express Train Ticketing

Ontario Northland selects Betterez reservations & ticketing solution for its Polar Bear Express train service to improve customer experience and simplify back office processes

TORONTO, ONTARIO, CANADA, October 4, 2016 /EINPresswire.com/ — Toronto and North Bay, Ontario: Betterez Inc., a Reservations & Ticketing Management (RTM) technology provider, announced today Ontario Northland Transportation Commission (Ontario Northland), has gone live with the Betterez RTM Software-as-a-Service as part of its many enhancements to the Polar Bear Express passenger train.

“Ontario Northland has been a long time client and partner utilizing the Betterez Motorcoach product as their ticketing system making travelling by bus easy and convenient.” said Tal Shalit, Founder & CEO of Betterez. “The ability for Ontario Northland to use the Betterez platform for train demonstrates why we built Betterez more as a platform versus a point system. Travel, transportation, tour and admissions companies, among others, can utilize Betterez components across multiple business lines to sell more, sell easier and operate more efficiently.”

“Betterez has proven themselves to be a flexible business and technology partner helping us in Bus to improve the customer experience and modernize back office processes. We were pleased to be able to work with them to deploy their software for the Polar Bear Express to help achieve similar results,” said Tracy MacPhee, Director of Passenger Services at Ontario Northland.


Betterez has continually exceeded our expectations for a ticketing platform. Our Metro Express service has dynamic schedules driven by the ridership of two private colleges as well as regular service to the Twin Cities of Minneapolis/St. Paul. We needed a platform that offered a “hands on” ability to maintain and adapt to the needs of our customers. Switching from our existing ticketing system was fast and flawless. The self service capabilities are phenomenal. Our customers truly appreciate the fully-responsive web sales site for purchasing tickets on the go- which is an absolute must for today’s traveler.

ANNA ANDERT  •  Northfield Lines

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