Karst Stage Launches Betterez as Part of Technology Modernization Efforts

Karst Stage selects Betterez transportation technology solution to help modernize systems and improve operations

TORONTO, CANADA, December 6, 2016 /EINPresswire.com/ — “We continue to work with more and more Airport Shuttle operators who want to use technology to improve their customer’s experience, in part to compete with the ever-increasing ground transportation options,” said Tal Shalit Betterez CEO. “By deploying Betterez for their Big Sky Airport service, Karst Stage will now have a simpler, consistent, mobile-friendly passenger booking experience. Karst will also be able to more effectively manage such important operator business aspects as capacity, passenger manifests, and pricing, which ultimately results in a smoother service for staff and customers.”
“One of our 2016 goals was to improve our systems supporting our per capita businesses, which include the airport and additional day trips and tours to West Yellowstone. Karst’s approach with software companies is to make our decisions based on being able to work with the partner over the long term, and we felt confident Betterez would work with us not only for the immediate needs but grow with Karst over time,” said Dan Martin, General Manager of Karst Stage.
“Betterez made it easy to set up our numerous schedules and stations, and is proving to be easy to use in managing the operation. Notifications from the system will allow us to better prepare for ADA passengers, or other ancillary items and fees. Having our front line and in field staff well prepared creates a better customer experience for Karst passengers,” added Kaydi Titchbourne, Manager, Karst Airport Service. “Another aspect of our business is numerous third parties selling Karst inventory in their Ski packages. Betterez has a robust 3rd party Agency tool that will enable our partners to seamlessly sell our inventory and reconcile accurate commissions.”


Betterez has continually exceeded our expectations for a ticketing platform. Our Metro Express service has dynamic schedules driven by the ridership of two private colleges as well as regular service to the Twin Cities of Minneapolis/St. Paul. We needed a platform that offered a “hands on” ability to maintain and adapt to the needs of our customers. Switching from our existing ticketing system was fast and flawless. The self service capabilities are phenomenal. Our customers truly appreciate the fully-responsive web sales site for purchasing tickets on the go- which is an absolute must for today’s traveler.

ANNA ANDERT  •  Northfield Lines

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