Post & Parcel: Parcel delivery service Expedibus using Betterez eFreight platform

Reservations & Ticketing Management (RTM) technology platform Betterez has signed a strategic agreement with Quebec-based parcel delivery service, Expedibus.

The Expedibus network features Orléans Express, Intercar, Autobus Maheux and Transdev Limocar and their 195 points of service in Quebec, in addition to connections across Canada.

Betterez’s eFreight solution will now support Expedibus with its parcel delivery and customer service.

The rollout of the eFreight platform will be done gradually throughout the summer and fall of 2017 with every network transporter.

Betterez said that many partners within the Expedibus network already use the Betterez ticketing platform for reservations, which makes eFreight “the natural choice” for managing its parcel delivery offering.

Patrick Gilloux, Chairman of the Board, Expedibus, commented: “Expedibus was looking for a single software provider for our parcel product across web sales, tracking, scanning and waybill utilization, as well as a provider that understood core bus operations and our sometimes complex routing. Betterez meets these needs.

“A single provider who knows the bus and coach industry is a definite advantage for a project of this magnitude, namely online ticket sales specifically for parcel delivery, and Betterez is exhibiting a true partnering approach in managing this major project.”

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Betterez has continually exceeded our expectations for a ticketing platform. Our Metro Express service has dynamic schedules driven by the ridership of two private colleges as well as regular service to the Twin Cities of Minneapolis/St. Paul. We needed a platform that offered a “hands on” ability to maintain and adapt to the needs of our customers. Switching from our existing ticketing system was fast and flawless. The self service capabilities are phenomenal. Our customers truly appreciate the fully-responsive web sales site for purchasing tickets on the go- which is an absolute must for today’s traveler.

ANNA ANDERT  •  Northfield Lines

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