Many of today’s passenger train reservations and ticketing systems are built on legacy technology, making maintenance and enhancements costly and limiting the ability to act on customer experience, sales and revenue improvement opportunities. At the same time, passenger demand is increasing for easy-to-use, mobile responsive trip planning and booking experiences. Demand is also growing for solutions that can connect to other modes of travel. Train operators want to move faster with more flexibility and lower risk, shortening the time to add value to their passengers.
In addition, tourist trains have many of the same passenger requirements as intercity and transit trains including customer management, capacity management, manifests, and scanning and redeeming tickets train side, making them a growing industry that can benefit from Betterez’s flexible Reservations and Ticketing Management platform.
For both passenger and tourist trains, Betterez’s cloud-based Reservation and Ticketing Management platform is a leading solution for modernizing your reservations and ticketing software. Betterez offers key features for operators including multi-channel sales, capacity management, seat maps, back office reporting, revenue management, customer accounts, shopping cart, ancillary revenue sales, 3rd party agency, partner API integration and more.