The bus and coach industry has been plagued by decades of complacency. The time to modernize technology, compete and grow is now. Scheduled bus services – including intercity line runs, airport shuttles, college and corporate transportation, scheduled bus tours and other similar bus segments – are realizing now that a huge opportunity exists to capture more passenger “share of wallet.”
Trains have many of the same passenger requirements as other intercity and transit operations including customer management, capacity management, manifests, and scanning and redeeming tickets train side, making them a growing industry that can benefit from Betterez’s flexible Reservations and Ticketing Management platform.
Betterez has continually exceeded our expectations for a ticketing platform. Our Metro Express service has dynamic schedules driven by the ridership of two private colleges as well as regular service to the Twin Cities of Minneapolis/St. Paul. We needed a platform that offered a “hands on” ability to maintain and adapt to the needs of our customers. Switching from our existing ticketing system was fast and flawless. The self service capabilities are phenomenal. Our customers truly appreciate the fully-responsive web sales site for purchasing tickets on the go- which is an absolute must for today’s traveler.
ANNA ANDERT • Northfield Lines