Developer API

Reusable and customizable components to improve and expedite product delivery, meeting the Reservations and Ticketing Management needs of small, medium, and large enterprises

Before you start

You will need to sign up for a Betterez account. Once you have an account you will need your public and private API keys to make requests to the end points of the Betterez API.

API structure

Betterez API is modeled as a series of buckets of resources based on how the API is normally used.

For example:

  • Sales API: contains the resources required to interact with our shopping cart
  • Inventory API: contains the resources required to browse products
  • You will normally interact with resources in multiple buckets to perform complex operations, like selling a ticket.
  • You can see a list of buckets in the API Documentation


Betterez API is designed to be backward compatible. We follow the expand contract pattern to always add new fields into resources and rarely or never remove existing fields. In rare occasions, we may remove resources and replace those resources with new ones if the required changes are not backward compatible. In those cases we will always keep a window where both resources are available.


Resources represent specific items that can be manipulated and inspected based on a variety of permissions. You can use HTTP verbs (GET, POST, PUT, PATCH, DELETE) to perform actions on the resources.


All endpoints use SSL (https). There are 3 different authentication mechanisms used when consuming the API.

  • X-API-KEY header for non-destructive public end points
  • Basic authentication: to log into an account and request the JWT token
  • JWT token: for more sensitive end points

Useful tools

You should be able to interact with Betterez endpoints using a tool such as  curl or postman. For more information please consult our documentation.


Betterez has continually exceeded our expectations for a ticketing platform. Our Metro Express service has dynamic schedules driven by the ridership of two private colleges as well as regular service to the Twin Cities of Minneapolis/St. Paul. We needed a platform that offered a “hands on” ability to maintain and adapt to the needs of our customers. Switching from our existing ticketing system was fast and flawless. The self service capabilities are phenomenal. Our customers truly appreciate the fully-responsive web sales site for purchasing tickets on the go- which is an absolute must for today’s traveler.

ANNA ANDERT  •  Northfield Lines

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