Developer API

Reusable and customizable components to improve and expedite product delivery, meeting the Reservations and Ticketing Management needs of small, medium, and large enterprises

Before you start

You will need to sign up for a Betterez account. Once you have an account you will need your public and private API keys to make requests to the end points of the Betterez API.

API structure

Betterez API is modeled as a series of buckets of resources based on how the API is normally used.

For example:

  • Sales API: contains the resources required to interact with our shopping cart
  • Inventory API: contains the resources required to browse products
  • You will normally interact with resources in multiple buckets to perform complex operations, like selling a ticket.
  • You can see a list of buckets in the API Documentation


Betterez API is designed to be backward compatible. We follow the expand contract pattern to always add new fields into resources and rarely or never remove existing fields. In rare occasions, we may remove resources and replace those resources with new ones if the required changes are not backward compatible. In those cases we will always keep a window where both resources are available.


Resources represent specific items that can be manipulated and inspected based on a variety of permissions. You can use HTTP verbs (GET, POST, PUT, PATCH, DELETE) to perform actions on the resources.


All endpoints use SSL (https). There are 3 different authentication mechanisms used when consuming the API.

  • X-API-KEY header for non-destructive public end points
  • Basic authentication: to log into an account and request the JWT token
  • JWT token: for more sensitive end points

Useful tools

You should be able to interact with Betterez endpoints using a tool such as  curl or postman. For more information please consult our documentation.


I absolutely love the new style of Betterez, it is easier to read and maneuver. The 5 day Operations page is so easy to read. We appreciate the improvements recently made to the Betterez program and find it much more user friendly. We find that any problems or questions to support are being responded to in a timely manner

JENNIFER MALATCHES  •  Grey Bruce Airbus

Want to know more?

Request A Demo

Get Started Now

Comprehensive enterprise software to better sell, manage and promote your business. It’s time for better reservations and ticketing management.

Sign Up Now!