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Security

Cloud sales and operations you can trust. Anywhere, any time!

Data & Server Management Security

All data entered into the Betterez application by a Customer is owned by that Customer. Betterez employees, consultants and contractors do not have direct access to the Betterez production equipment, except where necessary for system management, maintenance, monitoring, and backups.

User Authentication

Users access Betterez only with a valid username and password combination, which is encrypted via SSL when transmitted. Passwords are never stored as clear text in Betterez databases and are not stored in third party databases. Users are prevented from choosing short passwords. An encrypted session ID cookie is used to uniquely identify each User.

Database Security

Database access is controlled at the operating system and database connection level for additional security. Access to production databases is restricted to a limited number of points, and all communication between replicated databases is conducted over encrypted VPN connections.

Data Encryption

Betterez uses the strongest encryption products available to protect customer data and communications, including 128-bit & 256-bit DigiCert SSL Certification and 2048-bit RSA public keys. Look for the lock icon in the browser to ensure that your data is fully protected while in transit.

Operating System Security

Betterez enforces tight operating system-level security by using a minimal number of access points to all production servers. Betterez protects all operating system accounts with RSA keys and strong passwords.

Perimeter Defense

The Betterez servers are protected by firewalls that control and limit connectivity to specific subnets within our organization.

Reliability and Backup

All networking components, load balancers and application servers are configured in a redundant configuration. All Customer data is stored in a multi-datacenter replicated database for redundancy. All Customer data is stored using RAID disks. All Customer data, up to the last committed transaction, is automatically backed up to separate cloud storage solution on, at the minimum, a daily basis.

Physical Security

The Betterez production equipment is located in several top grade cloud computing data centers owned and operated by Amazon Inc. and Rackspace Inc. in locations including Virginia, California, Illinois, and Texas. These facilities provide 24-hour physical security, biometric identification systems, redundant electrical generators, redundant data center air conditioners, and other backup equipment designed to keep servers continually up and running.